Dynamics 365 is a cloud-based Customer Relationship Management system that was launched in 2016 by Microsoft. Its purpose to provide businesses a way to integrate their day to day operations to make better decisions, build customer relationships and operate more efficiently.
Read MoreWorkflow does not refer to popular hashtags of mouth pouting, Instagram loving workers trying to showcase their beautiful office spaces. No, Workflow as the name implies suggests in the broadest of definitions, a process or template set in an effort to guide work done in an organisation. Don’t understand?
Read MoreGDPR stands for General Data Protection Regulation.
A regulation which superseded the UK Data Protection Act 1998, a new directive that requires organisations to protect the personal data and privacy of EU citizens. Organisations outside the EU (and post-Brexit) will still need to be compliant, if they process data of individuals who reside in the EU and UK.
An MSP or as it’s also known as “Managed Service Provider” is an approach that moves far away from the conventional Break Fix IT support. You know that guy or girl you would call when your printer stopped working that would come over charge per hour (with an unlimited amount of breaks), only to tell you that they will come back 2 weeks later with parts and complete the process all over again…. Frustration and the need for deep pockets comes to mind.
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