An MSP or as it’s also known as “Managed Service Provider” is an approach that moves far away from the conventional Break Fix IT support.

(Don’t tell them I said this) Break Fix support is slightly the old fashioned approach.

You know that guy or girl you would call when your printer stopped working that would come over charge per hour (with an unlimited amount of breaks), only to tell you that they will come back 2 weeks later with parts and complete the process all over again….

I can feel myself getting hot and bothered just thinking about it.

Managed Services takes your IT Infrastructure to new levels, it is the practice of companies focusing on their business and making the operation of their IT area more intuitive. Having a MSP goes beyond cost savings and increased profits, companies are realizing that they also provide competitiveness and efficiency.

The Managed Services scheme offered by us is based on a service level agreement (SLA), which specifies the technological needs of your company, as well as its quality levels and measurement parameters and control. In such a way that the company can continue to have all the IT services and infrastructure it requires, minimizing risks, increasing productivity and strengthening security; under a consistent investment framework for the sustainable development of these technologies.

The best Modern MSPs can understand your business and create a customized solutions that facilitates and makes your day-to-day tasks more efficient, as well as contributing to the growth and ambitions of your company.

The most usual way of contracting managed services is through a monthly, annual or any other period of time. In this way, the client benefits from the use of these services with an expenditure controlled by predictable operational budgets and without large investment costs.

The 7 main advantages of using managed IT services

1. Cost control

By outsourcing services, you can more easily control your expenses. If you know what to expect at the end of each month, you can make more realistic and accurate forecasts, instead of suffering large sudden expenses due to an investment in hardware or software.

2. More time to expand your business

By outsourcing the bulk of your daily essential tasks, you will have more time to adopt a strategic role that allows you to lead and conduct your business. We will take care of maintenance, updates and scheduling, so that you will have the time to implement changes in your company.

3. Reduce labor costs

Regardless of the size of your IT team, I'm sure you always find that you're short staffed. Hiring and training new employees to increase your team can be expensive, but when outsourcing, you benefit from a large team of resources unrelated to your company and keep the essential employees on staff.

4. Increase in efficiency

Companies that fulfill a single function always perform it more efficiently than a multidisciplinary team in the company itself. You can benefit from expert knowledge and have the support of a team greater than what you could have on staff. In this way, large projects can take off faster, activate more fluently and finish in less time. To make matters better, your company will benefit before the positive effect of changes in infrastructure, software and hardware.

5. Adopt and use a new technology

The term "as a service" does not only refer to software; In addition to contracting the internal management of your printers, you can also enjoy maintenance of your devices and other hardware. By designing your ideal technology suite, you can plan updates and use experts to deploy them.

6. Compete with larger companies

If your company is an SME, it may seem impossible to be up to the purchasing power and financial wealth of large corporations. It is in these cases when outsourcing can help you. A monthly rental agreement can help you access similar technology and experience without having to make an initial payment. What's more, as the size of your business increases, you can expand the managed services to receive more support and technology when you need it

7. Security and compliance with regulations

GDPR is a massive legal regulation that has come into play, most companies will require IT to be able to facilitate the existing infrastructure to be able to comply with ICO rules and avoid data breaches which inevitable will lead to hefty fines.

With the rise of hacking and DDoS attacks, the pressure on businesses of all sizes to comply with regulations is growing. If we take into account the increase in BYOD philosophy and remote work, the risk of suffering these attacks is even greater. By outsourcing maintenance to a third party, you will enjoy updated technology, software and devices at all times without having to take additional hassles.

At Spec we believe in building long lasting relationships built on trust, we aspire to be an extension of your business to achieve your business goals. As an IT Consultancy we are experienced and qualified in helping propose the right solution and work with you to implement it.

For more information do not hesitate to contact us by sending an email to info@teamspec.co.uk | (+44) 0203 488 3635 or using our contact us form.

What is a MSP?