VOIP (Voice Over Internet Protocol)
Have you heard of the term “VOIP”? If you haven’t, you may be wondering what it stands for, right? VOIP is an acronym for Voice Over Internet Protocol. So what exactly does this term mean? VOIP is a term that is used to describe the transmission of voice and multimedia content over Internet Protocol (IP) networks.
How does VOIP work?
VOIP gives people the ability to make telephone calls using the internet as the transmission medium by sending voice data in packets with the use of IP instead of traditional circuit transmissions of the PSTN. This means that the technology that enables anyone to make calls via the use of the internet is VOIP.
Now, let’s look at some practical business applications. How has the VOIP technology been used in today’s world.
VOIP practical business application
1. Ease in Communication
VOIP helps to manage and ease communication within an organization. It ensures there is better connection and involvement among workers in an organization with a feature like voicemail to email. This feature can send a notification through email when a worker leaves a voice note. Anyway, generally, it aids easy communication within a business setting.
2. Decrease in telecommunication costs
VOIP helps its users in business expansion to new territories without the worry of heavy international telecommunication charges. Since calls can be easily made using the internet, a company does not have to spend much on telecommunication services in handling daily communication.
3. Better Customer relationship and Business Image
VOIP gives businesses a professional image no matter the size through customer support. It builds a better relationship between business owners and customers
Examples of VOIP applications
Today, Google Voice and Skype happen to be the two most popular applications of VOIP. Skype is a software application that enables people to make calls through their cell phones to other Skype users. These calls can be free or at a low cost. Sending and receiving of instant message is also available.
Some other examples include WhatsApp, Ventrilo, TeamSpeak, etc.
Future of VOIP
VOIP has become one of the most powerful and popular technologies since its launch about 20 years ago. The future of VOIP is positive, with the use of VOIP in messaging apps like Facebook, millions of users now use VOIP in their daily lives. This has acted as a reason why others adopted the technology.
Voice traffic has continued to grow. Skype contributed to its growth. Then came iPhone and App store, voice calling become popular on messaging apps like Viber, Kik. WeChat and others.
The quality of VOIP will even get better with more 5G networks expected to go online. This will help with faster download and upload of videos and ease in streaming high quality video
With VOIP phone system gaining popularity, It has been predictable by telecom analyst that the demise of traditional landline is underway
With this technology being much easier to access, it has become a new feature in many apps. This suggests that the future of VOIP is definitely promising.